The California Department of Aging (CDA) recognizes that your privacy is a personal and fundamental right. The CDA values and protects your privacy and places strict controls on the gathering and use of personally identifiable data. Your personal information is not disclosed, made available, or otherwise used for purposes other than those specified at the time of collection, except with your consent or as authorized by law or regulation. The Departmentís information management practices are consistent with the Information Practices Act (Civil Code Section 1798 et seq.), the California Public Records Act (Government Code Section 6250 et seq.), Government Code Sections 11015.5 and 11019.9, and other applicable laws pertaining to information privacy.
The CDA follows these principles when collecting and managing personal information:
- We collect personal information about individuals only as allowed by law. The CDA will only gather information through lawful means. Any subsequent use of the information is limited to purposes given at the time of collection. California law states that some information submitted by you may become public records under the Public Records Act. However, there are limitations that protect your personal information from disclosure as a public record.
- We will not disclose personally identifiable information including personnel, medical, or similar files without express written permission from the individual to whom the information pertains. Personally identifiable data will not be disclosed, made available, or otherwise used by the CDA for purposes other than those specified, except with the consent of the subject of the data, or as required by law or regulation. Personally identifiable information includes, but is not limited to, information that is maintained by the CDA that identifies or describes an individual including social security number, physical description, home address, home telephone number, financial matters, and medical history.
- Civil Code ß1798.24 contains a list of exceptions to the overall prohibition on disclosure of personal information. Some of these exceptions include requests made pursuant to the Public Records Act, a search warrant or subpoena, or to a request by the individual to whom the information pertains. The CDA will not sell or distribute your information to any non-governmental third party without your consent or as authorized by law or regulation.
- We do not collect home, business or e-mail addresses, or account information from individuals that browse our Internet Web site. When you view information on this Web site, some non-confidential data may be collected, such as the time and date of access and where you went during your visit. The Web site may place and subsequently retrieve simple text files called "cookies" that identify you and your computer to our internet site. Cookies do not contain personal or confidential information about you and will only be used to monitor activity on this Web site.
- E-mail is considered a communication tool; any data you send via e-mail is not secured or encrypted by the CDA. If you fill out a survey or send the Department an e-mail message voluntarily, your e-mail address as well as any content included with the message will be collected. Do not send any confidential or personal data via e-mail such as your social security number, account number, credit card number, Medi-Cal number or other data that could be compromised.
- The CDA may provide links to various other Web sites. The Department assumes no responsibility for the information practices of sites that you are able to access through the CDA Web site. You should read the privacy statements at these sites to determine their information use and practices. These links to other sites do not imply any affiliation or endorsement of a linked site.
- We tell people who provide personal information to the Department the purpose for which information is collected. The Department specifies the reasons for the collection of personally identifiable data at or before the time of collection, and informs individuals that any subsequent use of the data shall be limited to and consistent with the fulfillment of those purposes.
- We tell people who provide personal information about their opportunity to review their personal information. The Department allows individuals who provide personal information to review their information and contest its accuracy or completeness.
- We have security measures in place to protect against loss, misuse, unauthorized access and modification of information under our control. Information voluntarily provided by you will be protected to the extent possible by the appropriate computer, network, and internet technical security controls at the employee and departmental level to prevent unauthorized access. Some of these security controls are: password and user identification verification, data encryption and secure storage areas.
- The CDA does not store or use personal information submitted by you any longer than necessary. In order to prevent unauthorized access or use of the data, personally identifiable information that is no longer required is destroyed via purging, magnetic degaussing/erasing, shredding and/or other means of authorized confidential destruction. Regularly scheduled archiving, purging, and proper disposal of records and information is a standard practice throughout the Department.
If you have questions or concerns regarding this Policy, please contact the CDA's Privacy Officer:
California Department of Aging
Information Security Office
1300 National Drive, Suite 200
Sacramento, CA 95834
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