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Health Insurance Counseling and Advocacy Program (HICAP) - E-Clearinghouse Resources

California's Health Insurance Counseling and Advocacy Program - HICAP

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In the News

 

 


Moratorium on Unique IDs is lifted

You may now submit requests at any time for Counselors waiting in the queue due to the moratorium. However, the protocols have changed. Please follow the new Medicare CSR Unique Identification Number Protocols. HICAP Managers will have more discretion in the future over the issuance of these IDs to Counselors.

CDA will now issue Unique ID numbers for each NEWLY REGISTERED Counselor. This means EVERY new Counselor will be required to register on SHIPtalk.org when you file their application for State registration. Program Managers will then receive the Unique ID number along with the approval letter and card. It will be up to the Program Manager to issue the number to the new Counselor, or withhold it. With this added responsibility, we expect HICAP Managers to maintain direct control over the use of these numbers at all times. We will not retroactively issue numbers to existing Counselors (approximately 500) who do not already have an ID Number.

Managers must sign, date, and return a Master Confidentiality Agreement before activation of this system. This Master Confidentiality Agreement is attached. Please mail the original signed document back, to:

Attention: Wayne R. Lindley
California SHIP-HICAP Director & Policy Mgr. Data Team
California Department of Aging
1300 National Drive, Suite 200
Sacramento, CA 95834


CMS Announces Approved PDP and MA-PD Plans

On September 23, 2005 CMS announced the approval of nine organizations offering drug coverage nationwide. In California, 18 organizations will offer stand-alone prescription drug plans, including five with premiums of less than $20 a month. People with Medicare in California can also get drug coverage with additional benefits and even lower total out-of-pocket costs by enrolling in Medicare Advantage plans. The Medicare Advantage options include one new statewide PPO plan and in 2006, ten Medicare Advantage organizations will provide prescription drug coverage for no additional cost.


Prescription Drug Plan Cost Estimator is Online

The Medicare Prescription Drug Plan Cost Estimator, an online tool that compares consumers’ current plans to Medicare while calculating potential savings, is now available. http://www.medicare.gov/medicarereform/drugbenefit.asp.


Medicare and You Handbook to be mailed in early October

In early October, the Medicare & You 2006 handbook will be mailed to every Medicare household. If you do not receive or would simply like a copy, please call 1-800-MEDICARE (1-800-633-4227).


Medicare website and 1-800- Medicare ready in October for drug coverage inquiries

Beginning in mid-October, Medicare’s website, http://www.medicare.gov, and its 24-hour toll-free number, 1-800-MEDICARE (1-800-633-4227), will also have specific information available to help beneficiaries find the drug coverage that suits their needs.


Medicare Drug Plans to Offer Premiums of $20 or Less

This chart summarizes the preliminary number of stand-alone prescription drug plans with monthly premiums in different ranges for each of the 34 CMS prescription drug plan (PDP) regions. Between 11 and 23 organizations are offering these stand-alone prescription drug plans in each region, with many organizations offering plans in multiple regions. In addition, this chart shows the weighted-average monthly premium for each region. The estimated weighted average monthly premium nationally is around $32.20. http://www.cms.hhs.gov/medicarereform/premiumoptionsregional premiumtable.pdf


Medicare Part B Premiums face a 2006 INCREASE of $10.30

The Medicare Part B monthly premium will be $88.50 in 2006, an increase of $10.30 from the current $78.20 premium.

CMS attributes the increase to the following: “Continued rapid growth in the intensity and utilization of Part B services is the primary reason for the premium increase. This growth is seen in physician office visits, lab tests, minor procedures, and physician-administered drugs. It also includes rapid growth in hospital outpatient services. Additionally, increased fee-for-service expenditures contribute to higher payment rates to Medicare Advantage health plans. Also, enrollment in Medicare Advantage plans is increasing as those plans have become much more widely available. These factors are leading to higher Medicare costs related to the Medicare Advantage program.” (http://www.cms.hhs.gov)


Medicare Savings Program Fact Sheet

This fact sheet is designed to assist counselors in identifying people with Medicare who may be eligible for help from Medicaid paying their Medicare premiums through Medicare Savings Programs. Below you will find definitions, eligibility, and the 2005 income requirements for Medicare Savings Programs. http://www.shiptalk.org/shipTalkORGv2/User/Library/2005 Dual Eligibles and MSPfinal2.doc


SSA Fact Sheet

This page is designed to provide information to organizations about SSA's Medicare Outreach products. Medicare and Prescription Help

Several national newspapers and journals will publish informational pieces about Medicare Part D:

  • AARP has prepared a four-page insert in Parade Magazine, USA Weekend and American Profile for publication September 4, 2005. This insert titled, “The New Medicare Prescription Drug Benefit…Now Available in Easy to Swallow Doses” discusses the new Medicare drug coverage and provides resources for further information. SHIPtalk.org is listed here as a resource (see attached PDF file to view the ad copy).
  • CMS/AoA is preparing an eight page insert for Parade Magazine to be published September 25. The insert is available online at : http://www.cms.hhs.gov/partnerships/news/adcampaign/91013_ParadeInsertRev_Printer_975x5562rev921.pdf


SSA Contractor to Place Follow-Up Calls to Medicare Beneficiaries

The Social Security Administration (SSA) will contract with NCS Pearson, Inc., and its partner, West Corporation, to conduct follow-up telephone calls to individuals who have not responded to the Low-Income Subsidy Application (LISA) mailed to them. Nearly 19 million individuals potentially eligible for extra help with Part D costs were mailed an application for extra help, and those who have not yet applied for the extra help will receive a phone call from the SSA Contractor. In California as of 9/19, over 1.6 million applications were mailed and close to 200,000 applied. SSA has developed a fact sheet to explain the phone call procedures and to offer answers to commonly asked questions regarding these calls. SSA contractors will not have access to and will not collect any personal information; they "will clearly identify themselves as employees of NCS Pearson and the West Corporation calling on behalf of the Social Security Administration." (www.ssa.com) Medicare beneficiaries who receive calls from anyone claiming to work for Social Security and asking for personal information should be wary of identity theft and should report the incident to their local SSA office.


Office of the Patient Advocate (OPA) Publishes HMO Report Card

While its 2005 HMO Report Card praised the state's top 10 HMOs for incrementally improving care, the OPA rankings showed that they fall short in nine areas. Examples include not offering vision tests to diabetics and not offering programs to help people stop smoking or overeating.

The OPA analysis ranked Kaiser Permanente Southern California as the state's top-quality HMO, followed closely by Kaiser Permanente Northern California. The next tier included PacifiCare of California and Health Net, followed by Western Health Advantage, CIGNA HMO and Blue Cross HMO CaliforniaCare.

The 2005 report is available at www.hmoreportcard.ca.gov or by calling the OPA at (866) 466-8900. Free printed summaries are also available at local libraries, Walgreens and other independent pharmacies.


Auto-enrollment Notice to be mailed end of October

This notice is to inform people with Medicare and full Medicaid coverage about the change in their drug coverage from Medicaid to Medicare. The notice explains that these individuals will be enrolled in a Medicare Prescription Drug plan if they don’t join a plan by the end of the year. The mailing is limited to those who get their Medicare benefits through the Original Medicare Plan. Individuals enrolled in Medicare Advantage Plans and PACE organizations will be notified by those Plans. The auto-enrollment notice is posted on the CMS website:
http://www.cms.hhs.gov/medicarereform/EnrollmentQA9-08-05withcoversheet.pdf .


Key Dates

October 1, 2005:            PDPs begin advertising to Medicare beneficiaries
November 15, 2005:      Enrollment in PDPs begins.
January 1, 2006:            Part D Coverage begins.


Do’s & Don’ts of Medicare Prescription Drug Plans and MA-PD Marketing Rules

The Health Assistance Partnership created a Do’s & Don’ts of Marketing in order to simplify 158 pages in the CMS Marketing Guidelines. While it doesn't cover everything it does offer a “plain language” outline of the basics. Such as:

“Plans can advertise their Plans through telephone campaigns, however, Plans cannot enroll beneficiaries over the phone and Plans cannot ask for financial or personal information over the telephone. Furthermore, Plans must honor the “National Do Not Call Registry” and “do not call again” requests.
http://www.healthassistancepartnership.org/assets/docs/Marketing-Rules-1.doc


Save the Date

  • CMS Train the Trainer is scheduled for October 25 & 26 in San Francisco at the Sir Francis Drake Hotel. The training will introduce modules on PDP Enrollment tools and the Plan Comparison tool. This training is by invitation only. The Program Managers that responded to Ross Kaplan are on the CMS invitation list. CMS will E-mail invitations by September 30. Contact Apryl Williams if you haven’t received your invitation by that date. Apryl.Williams@cms.hhs.gov
  • C4A Annual Meeting and Annual Conference is scheduled for November 14-17, 2005 at the Hyatt Regency in Irvine. The Conference packet including a registration form was emailed to the aging network and HICAP Program Managers.