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Senate Recognizes Department of Aging for Health Promotion in Workplace
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Medicare Fraud Toolkit to Assist Consumers in Protecting Their Medicare Benefits from Fraud and Abuse
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Californians, for information
on services in your area for
seniors or adults with
disabilities, call toll-free:
1-800-510-2020
Outside California, call the toll-free Eldercare Locator service at 1-800-677-1116
Health Insurance Counseling and Advocacy Program (HICAP) - E-Clearinghouse Resources
California's Health Insurance Counseling and Advocacy Program - HICAP
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Counselors will now be issued SHIP Unique ID numbers through the National Performance Review (NPR) website. All individuals requesting SHIP Unique ID Numbers must be registered on the SHIP NPR website, which is accessible through SHIPtalk.org. Prior to instructing your Counselor(s) to log on to the SHIP NPR website to request a SHIP Unique ID Number, be sure that your Counselor's current signed Unique ID Confidentiality Agreement has been received by CDA.
All individuals assigned a SHIP Unique ID must sign a new Unique ID Confidentiality Agreement in September of every year which must be received by the State HICAP Office no later than September 25th. Program Managers must additionally sign, date, and return an Attestation form semi-annually, in March and September of every year. Forms are available on this CDA website.
All completed forms must be submitted as follows:
Attention: Denise Crandall
California SHIP-HICAP Director
California Department of Aging
1300 National Drive, Suite 200
Sacramento, CA 95834
- Steps for Registering Counselors to CMS SHIPtalk NPR
- Instructions for Requesting New Unique ID
- HICAP Program Manager Master Confidentiality Agreement for Receipt of Unique Identifier (ID) Numbers for HICAP Counselors
- Medicare CSR Unique Identification Number Protocols
- Confidentiality Agreement for Receipt of Medicare CSR Unique Identification (ID)