Welcome to the California Department of Aging

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Californians, for information on services in your area for seniors or adults with disabilities, call toll-free:
1-800-510-2020

Outside California, call the toll-free Eldercare Locator service at 1-800-677-1116



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The Health Insurance Counseling and Advocacy Program

The Health Insurance Counseling and Advocacy Program (HICAP) assists individuals and families with Medicare problems and other health insurance concerns. Over 600 trained and registered volunteer counselors provide objective information on Medicare, Medicare supplement insurance, managed care, long-term care planning and health insurance. Community education and individual counseling are available in all 58 counties.

HICAP counselors are available for appointments in a wide range of settings such as Area Agencies on Aging, senior centers, senior nutrition sites, libraries, hospitals and community centers.

HICAP will help an individual file Medicare or other health insurance claims, understand his or her coverage and consumer rights, assist with managed care issues and long-term care planning, and evaluate his or her insurance or health care needs.

HICAP serves current Medicare beneficiaries and those planning for future health and long term care needs. HICAP counseling is confidential and free of charge.

If you would like to set up an appointment in your local community or have questions, call your local HICAP at 1-800-434-0222.