Partner Pages

  • ADRC Core Partners

    All California ADRC’s encompass a partnership between Independent Living Centers (ILC) and Area Agencies on Aging, and some ADRCs will partner with additional organizations.

    The services ILC’s and AAA’s provide are as follows:

    Independent Living Centers

    The California Department of Rehabilitation (DOR) oversees California’s 29 Independent Living Centers (ILCs). ILCs can assist you with:

    • Information and Referrals – ILCs are often staffed with people living with disability and/or chronic conditions; people who can answer questions from a peer expert point of view.
    • Advocacy - Systemic advocacy attempts to change laws and attitudes surrounding disability. Personal advocacy is a type of problem-solving designed to empower people to assert their personal values, civil rights and dignity.
    • Independent Living Skills Training - Independent living skills training consists of gaining mastery in the following areas: health and safety, community resources, meal planning and nutrition, self-advocacy, sexual awareness, personal assistant management, household management, recreation and leisure, and money management.
    • Assistive Technology - Assistive Technology (AT) and Devices help people restore functions that are affected by disability or chronic conditions. AT is any adaptive aid such as wheelchairs, ramps, and computer voice recognition software, and many others.
    • Peer Counseling - ILC staff provide decision support and role models for people who want to live more independently.
    • Personal Assistance Services - Many persons with disabilities hire personal assistants (PAs) in order to live independently. PAs assist consumers with a wide variety of tasks, including personal care, shopping, house work and cooking.
    • Housing - ILC staff offer one-on-one assistance to people looking for affordable and accessible housing.

    Find Independent Living Centers in your community on Department of Rehabilitation website.

  • Area Agencies on Aging

    The California Department of Aging (CDA) contracts with a statewide network of 33 Area Agencies on Aging (AAA) to plan, develop, coordinate, and administer services to assist older adults, adults with disabilities, caregivers and residents of long-term care facilities. The AAAs may provide services directly or by contract. AAAs vary in the programs they offer, but can provide a wide array of services, including:

    • Employment - The Senior Community Service Employment Program (SCSEP), also known as Title V, provides part-time, work-based training opportunities at local community service agencies for older, unemployed Californians who need to gain employable skills.
    • Family Caregiver Support Program - CDA, with funding from the U.S. Administration on Aging, contracts with 33 Area Agencies on Aging (AAAs) to coordinate local community-service systems for assisting caregivers of seniors, as well as grandparents and older relatives caring for children. Each AAA is responsible for determining the array of services, including caregiver information, assistance in gaining access to services, counseling and training support, temporary respite, and limited supplemental services to complement the care provided by caregivers. Services are provided directly by AAA staff, or through partnerships with other public or private agencies.
    • Health Insurance Counseling and Advocacy Program (HICAP) - HICAP is the primary local source for accurate and objective information and assistance with Medicare benefits, prescription drug plans and health plans. This counseling is free to all Californians irrespective of income.
    • Legal Assistance - A total of 39 California Senior Legal Services Projects assist the state's older adults and adults with disabilities with a variety of legal problems concerning housing, consumer fraud, elder abuse, Social Security, Supplemental Security Income (SSI), Medicare, Medi-Cal, age discrimination, pensions, nursing homes, protective services, conservatorships, and other matters.
    • Long-Term Care Ombudsman Program - The primary responsibility of the program is to investigate and endeavor to resolve complaints made by, or on behalf of, individual residents in long-term care facilities such as nursing homes or assisted living facilities.
    • Nutrition - Home delivered meals and group meals in the community supported by the Supplemental Nutrition Assistance Program, known as CalFresh in California. Both programs are provided to Californians 60 years of age or older, with preference given to those in greatest economic or social need.
    • Senior Information and Assistance Program - The Senior Information and Assistance Program (I&A) is the main entry point to services within each Area Agency on Aging. The I&A staff assess individuals' needs and link them to local services or provide referrals to programs in other communities. The aging services network is committed to helping seniors remain in their own homes and maintain a high quality of life for as long as possible.
    • Supportive Services – Adult day care, chore services, transportation, and case management; these will vary by location.

    Find an Area Agencies on Aging in your area.

    ADRCs are also encouraged to develop extended partnerships with other organizations in their community, including:

    • 2-1-1
    • Adult Protective Services (APS)
    • California Children’s Services (CCS)
    • Caregiver Resource Centers
    • Child Protective Services (CPS)
    • Community Based Adult Services (CBAS)
    • County Mental Health Organizations
    • County Organized Health Systems (COHS)
    • Health Insurance Counseling and Advocacy Programs (HICAP)
    • HIV/AIDS Organizations
    • Hospice Organizations
    • Hospitals (Hospital Discharge Planners)
    • In-Home Supportive Services (IHSS)
    • Low-Income Home Energy Assistance Programs (LIHEAP)
    • Managed Care Organizations (MCO)
    • Medi-Cal County Eligibility Offices
    • Minimum Data Set (MDS) 3.0 Section Q Local Contact Agencies
    • Money Follows the Person (MFP) Lead Organizations
    • Multipurpose Senior Services Programs (MSSP)
    • Skilled Nursing Facilities
    • Other critical aging and disability organizations
    • Organizations supporting employment for seniors and individuals with disabilities
    • Organizations serving transitional youth
    • Regional Centers
    • Senior Centers
    • Veterans Administration Medical Centers (VAMC)
  • Creating an ADRC
    • Local AAAs, ILCs and other LTSS organizations meet to discuss the strengths and challenges confronted by consumers seeking LTSS.
    • Begin to form a vision and mission for streamlining across organizations.
    • Review the ADRC Designation Standards and the application for designation.
    • CDA provides technical assistance, and serves as the state agency that designates ADRC partnerships.
    • Find more information about the planning process.

    The benefits of being designated as an ADRC Partnership in California are:

    • Streamlined access: Consumers of any age, disability, or income level/source can find the information and services they need when they need them.
    • Consumers don’t have to visit multiple organizations to find the one that fits their needs.
    • Coordination of social support networks within the existing health care system.
    • Intake, service provider databases and other resources may be shared across organizations.
    • New revenue resources may become available through partnerships.
    • Free technical assistance provided from CDA.

    For additional information regarding ADRC issues, contact CDA’s ADRC team by sending an email to:

  • Getting Started Toward ADRC Designation

    CDA has developed the following tools to assist in developing and sustaining of ADRC programs.

    This guide describes the steps that organizations can take as they develop an ADRC partnership. The guide includes how to prepare and submit an application for ADRC designation to CDA. The time involved in planning and sequence of steps may vary from area to area, although there is no required timeline or sequence.

  • California’s ADRC Designation Criteria

    The information below is based on the federal ADRC criteria and developed in collaboration with the ADRC Advisory Committee and serves as the framework for ADRC partnerships in California.

  • ADRC Designation Application and Instructions Package

    This document contains information about the designation process and specifies information needed to submit a complete application for ADRC designation in California. Applications may be submitted at any time.

  • ADRC Memorandum of Agreement (State and Local)

    When local ADRC partnerships are formed and have successfully applied for designation, CDA will send a Memorandum of Understanding (MOU) that will be signed by the Department and two (or more) ADRC core partners.

    Questions about any of these tools can be addressed to: E-mail:

  • History of ADRC’s

    ADRC systems are a collaborative effort of ACL (Administration for Community Living), the Centers for Medicare & Medicaid Services (CMS), and the Veterans Health Administration (VHA) and, states that streamline access to long-term services and support (LTSS) options for people living with chronic conditions and/or disability. These systems are also referred to as "No Wrong Door" (NWD) systems and are designed to serve as highly visible and trusted places available in every community across the country where people of all ages, incomes and disabilities go to get information and one-on-one person-centered counseling on the full range of long term services and support options. Nationally, NWD systems have taken important steps towards meeting ACL and CMS’s vision by:

    • Creating a person-centered, community-based environment that promotes independence and dignity for individuals
    • Providing easy access to information and one-on-one counseling to assist consumers in exploring a full range of long-term support options
    • Providing resources and services that support the needs of family caregivers
  • Testimonials from ADRCs

    Testimonials from consumers, family members, and professionals reinforce the high satisfaction level:

    • “I am using this agency for my Dad who is unable to take care of himself. My mother is 85 years old w/severe arthritis and cannot take care of Dad’s personal hygiene, etc, as well as she used to. Your agency has been wonderful and a God send. I would truly recommend this agency to all my friends that have older parents that need help and assistance to help “rid” the burden of doing it all by themselves.”
    • “My brother has never been happier in his life! Thank you so much!”
    • “Thanks for going the extra mile. I was at the end of my rope in terms of what I could do [for this client]. It’s great to have an agency like yours to turn to when we’re out of options.”
    • "I never knew that this could be so easy and pleasant. I was expecting something far more bureaucratic and difficult!"

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