Training and Resources

Program Training

California Patient Representative Information System (CAPRIS) Related Training

CAPRIS is a secure web-based platform designed to support facilities with meeting the requirements of HSC § 1418.8. The following modules provide step-by-step guidance related to CAPRIS:

Getting Started with CAPRIS

• Getting to Know CAPRIS
  Learn about the CAPRIS’s purpose and functionality.
• Registering for CAPRIS
  Learn how to complete and submit the User Action Request Form to request access to CAPRIS.
• Logging into CAPRIS
  Learn how to access your CAPRIS account.
• Resetting your Passphrase in CAPRIS
  Learn how to create and reset your passphrase in CAPRIS.
• Logging out of CAPRIS
  Learn steps to log out of your CAPRIS account.

Requesting a Public Patient Representative (PPR)

• Requesting a PPR in CAPRIS
  Step-by-step instructions for requesting a PPR for residents to participate in interdisciplinary team (IDT) reviews.
• How to Request a PPR in CAPRIS (recorded webinar)
  A visual guide on how to request a PPR in CAPRIS.

Uploading Required Notices & Documents in CAPRIS

• Uploading Required Notices in CAPRIS
  Learn how to upload required notices in CAPRIS.
• Uploading HSC § 1418.8 Policies and Procedures
  Learn how to upload your facility’s policies and procedures related to HSC § 1418.8.

Entering Quarterly Data in CAPRIS

• Required Quarterly Data for Facilities (recorded webinar)
  Provides a general overview of required quarterly data in accordance with HSC § 1418.8.
• Submitting Required Quarterly Data for Facilities (recorded webinar)
  Provides a walkthrough demonstration of how facilities will submit required quarterly data in CAPRIS.
• Entering Required Quarterly Data in CAPRIS
  A quick reference guide to entering required quarterly data in CAPRIS.

• Required IDT Review Notices for SNFs and ICFs
• IDT Review Process Flowchart: Non-Emergency Medical Treatment for Residents Determined to Lack Capacity
• IDT Review Process Flowchart: Emergency Medical Treatment was Administered to Residents Determined to Lack Capacity

To request technical assistance and training from the Office of the Long-Term Care Patient Representative (OLTCPR), please complete the form below in its entirety. A representative from the OLTCPR program will contact you to discuss your technical assistant and training needs within 2-3 business days.

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