Where to Call for Services

The California Department of Aging does not provide direct services. CDA contracts with and provides leadership and direction to Area Agencies on Aging (AAA) that coordinate a wide array of services to seniors and adults with disabilities at the community level and serve as the focal point for local aging concerns.

You can locate a AAA in your area by clicking HERE.

Senior Information Line

  • Call 1-800-510-2020

This toll-free statewide telephone number links older Californians and their caregivers to information and assistance in their own area. Calls are automatically routed to a specialist housed in one of the 33 Area Agencies on Aging.

Long-Term Care Ombudsman CRISISline

This CRISISline is available 24 hours a day, 7 days a week, to receive complaints from residents residing in Long-term care facilities.

  • Call 1-800-231-4024

HICAP Information Line for Medicare Questions

Health Insurance Counseling and Advocacy Program serves current Medicare beneficiaries and those planning for future health and long-term care needs. HICAP counseling is confidential and free of charge.

If you would like to set up an appointment in your local community or have questions:

  • Call your local HICAP at 1-800-434-0222

Eldercare Locator

For information on services for seniors or adults with disabilities who live outside California.

  • Call toll-free 1-800-677-1116

Contact CDA

California Department of Aging
1300 National Drive, Suite 200
Sacramento, CA 95834-1992

Phone: (916) 419-7500
Fax: (916) 928-2267
TDD: (800) 735-2929

For questions or comments about the website:

Updated February 18, 2016