Report Elder Abuse or Neglect
Reporting Abuse or Neglect of an Older Adult or Adult with a Disability

Warning Signs

Here are some signs that an older adult or an adult with a disability might be experiencing, or at increased risk of experiencing abuse:

  • The adult has unexplained bruises or injuries, or the explanation given does not make sense.
  • The adult is experiencing changes in thinking or seems confused or disoriented.
  • The adult’s caregiver appears to be angry, indifferent, or aggressive.
  • The adult’s personal belongings, papers, or credit cards are missing.
  • The adult is hesitant to talk openly.
  • The adult lacks necessities such as food, water, utilities, medications, or medical care.
  • The adult’s caregiver has a history of substance abuse, criminal behavior, mental illness, or family violence.
  • Another person’s name has been added to the adult’s bank account or important documents, or the bank account shows frequent checks made out to cash.

Avoiding Fraud & Scams

These sites provide good information on how to avoid identify theft and financial scams:

Who to Contact

Note: If the person is in immediate danger, contact 911

If the abuse occurred in:

The community (for example: the adult’s home, apartment, boarding house) or in a hospital

Contact Adult Protective Services (APS) at 1-833-401-0832 and when prompted enter your 5-digit zip code to be connected to the APS office in your county, 7 days a week, 24 hours a day.

A licensed residential care facility, assisted living facility, board and care home, or adult day program

Contact the local Long-Term Care Ombudsman Program, the Long-Term Care Ombudsman CRISISline at 1-800-231-4024 or the local police or sheriff’s department. You may also contact the California Department of Social Services at 1-844-538-8766.

A licensed nursing home, rehabilitation center, intermediate care facility, or adult day health care program

Contact the local Long-Term Care Ombudsman Program, the Long-Term Care Ombudsman CRISISline at 1-800-231-4024 or the local police or sheriff’s department. You may also contact the district office of the California Department of Public Health for the county where the abuse occurred.